Justification: Just Declared Right or Made Right?
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Image © Steve Creitz from GoodSalt.com

While working as a supervisor for a world-wide delivery company, I had an employee who was just a few minutes late every morning. I asked my supervisor what I should do to get him to be on time. His answer shocked me. “Change his start time a few minutes so he will be on time.”

At first that did not seem right to me. Why change the standard to make a wrong person look right? My boss explained to me that [...]